27 Apr, 2023
Typing “I have anxiety” into ChatGPT, OpenAI’s ground-breaking artificial intelligence-powered chatbot gets to work almost immediately.
“I’m sorry to hear that you’re experiencing anxiety,” scrawls across the screen. “It can be a challenging experience, but there are strategies you can try to help manage your symptoms.”
Then comes a numbered list of recommendations: working on relaxation, focusing on sleep, cutting caffeine and alcohol, challenging negative thoughts, and seeking the support of friends and family.
While not the most original advice, it resembles what might be heard in a therapist’s office or read online in a WebMD article about anxiety – not least because ChatGPT scrapes its answers from the wide expanse of the internet.
ChatGPT itself warns that it is not a replacement for a psychologist or counsellor. But that has not stopped some people from using the platform as their personal therapist. In posts on online forums such as Reddit, users have described their experiences asking ChatGPT for advice about personal problems and difficult life events like breakups.
Some have reported their experience with the chatbot being as good or better than traditional therapy.
The striking ability of ChatGPT to mimic human conversation has raised questions about the potential of generative AI or treating mental health conditions, especially in regions of the world, such as Asia, where mental health services are stretched thin and shrouded in stigma.
Source: Al Jazeera